Maldron Hotel Newcastle

We stayed in a deluxe double room (412) from 26-30 March which was completely quiet (as I had requested) and a good size for two people (though it lacked drawer space). The location is perfect with everything a tourist needs on your doorstep so you don’t need a car. Good security on the door at night as it’s in the centre of town so no drunks or any other undesirables can enter the hotel.

Lovely hotel, amazing staff, comfortable beds, great location and a big shout out to Debbie in charge of house cleaning making sure your rooms are clean and you have everything you need. Nothing was to much for all the staff, we will definitely be back. Amazing breakfast and all the food we had. Well done to all the kitchen staff.

Clean, comfortable, quiet rooms Friendly staff Good breakfast Great location, close to station

Really central, well appointed and majority of the staff were lovely and couldn’t do enough to make your stay enjoyable. One member of the reception team went above and beyond getting us a quieter room (which was superb) and sending a gift of small desserts up to the room when my daughter won gold at a team England dance event . You were so lovely and we will visit again because of you . Unfortunately there were other reception staff who were too busy enforcing rules, and not able to accommodate guests reasonable requests .. when we arrived and asked if there was any possibility of an early check in - we were an hour and a half early .. we were told no have to pay £40 .. We only wanted to store a piece of luggage that couldn’t be accommodated in the baggage room .. However when we checked in the room .. it was dirty food on the floor and empty bottles under the bed . If you are going to enforce your terms, make sure that what guests are paying for is what they receive! Thank you to the lovely reception staff that did sort us out and for the kindness in the rest of our stay .

Lots to love about this hotel - the central location yet quiet nights sleep,; the cleanliness, the gorgeous smell; the hilarious yet highly functional room-service bots! It was modern, stylish, comfortable. The food was great. Because it is new there are usb charge ports by the bed and the basics needed in the room. Felt very comfortable.